Partisan Records no longer has the capacity to accept unsolicited demos.
Our Commitment To Privacy:
The Partisan Records website gathers the following information and uses it in the following ways. We do not pass any information about site users to third parties.
1) Mailing list: We have a mailing list to inform people about new artists, pre-orders, tour dates, etc. You can unsubscribe through the footer of the newsletter at any time. Your email address will remain private and will not be sold.
2) Store: We gather a number of different pieces of information in order to complete orders, like billing name and address, delivery name and address and credit card or payment details. Once the order is processed, all payment details are deleted for your security.
3) Statistics: The site gathers basic statistics such as the country from which your internet connection originates and the computer/browser combination you are using. We use this information to make sure that the site works with the browsers/computers you are using.
How To Contact Us:
Should you have other questions or concerns about these privacy policies, please send us an email at [email protected].
WHAT IF I WANT/NEED TO RETURN AN ITEM I'VE PURCHASED FROM YOU?
We will replace any factory-defective item purchased from us within a reasonable time frame with a fresh copy of that title. Please contact us at [email protected] and tell us the order #, artist, title and format of the defective item. Once the return has been approved by email, we'll send you a replacement copy.
If you gave someone a purchased item as a gift and it turns out it’s something they already have, we will accept the unopened/unplayed item for credit on a future order (or simply refund, depending on the circumstances). The same policy as above applies — email us at [email protected] and inform us of your order #, desire to return the item, etc.
We do not offer refunds on digital purchases. If you have any issues with your digital downloads (item not opening, files not playing, etc.), please contact [email protected].
I’M A WRITER, RADIO DJ, PROMOTER, LOOKING TO BE INVOLVED W/ ONE OF YOUR ARTISTS. HOW DO I REACH YOU?
Please reach out to the below contacts for press / radio. If you can’t find the contact you’re looking for, feel free to e-mail us at [email protected].
Radio Inquiries: Dan Yocom, Partisan Records, [email protected]
Press Inquiries: Bryant Kitching, Partisan Records, [email protected]
I’D LIKE YOU TO SIGN ME OR MY BAND. HOW DO I MAKE THAT HAPPEN?
We wish we could accept submissions and listen to everything. Unfortunately, we no longer have the bandwidth to review and respond to unsolicited demos. Please do not send physical demos to our office, or reach out over social media. Demos sent to [email protected] will be filed away until we are actively looking for new artists.
WHO SHOULD I REACH OUT TO IN ORDER TO LICENSE A SONG FROM ONE OF YOUR ARTISTS?
You can email our head of sync, licensing, and brand partnerships: Catie Ginsburg, [email protected].
I WANT TO INTERN FOR PARTISAN RECORDS. WHAT SHOULD I DO?
Please note that all internships at Partisan Records are unpaid. However, we can offer school credit. If you’d still like to intern for us, please e-mail your resume to [email protected] and include the desired dates of your internship, days of the week and times that you’re available to come into the office, a brief paragraph about why you’d like to work for Partisan, and your top five favorite records of all time.
WHAT IS YOUR SHIPPING & RETURN POLICY?
Customers should select the shipping option that best suits their needs. Shipping costs are calculated by the weight of the product plus the weight of the shipping materials, and vary depending on the carrier (USPS, UPS, FedEx) selected by the customer. Partisan Records makes every effort to ensure that our products are shipped at the lowest reasonable cost to customers, while also providing the most protection possible for the goods. Unfortunately, we cannot accept responsibility for damages incurred during shipping, though we will help file a claim, and always replace any factory-defective items purchased from our store within a reasonable time frame.
I CAN’T DOWNLOAD MY ALBUM AFTER I BOUGHT IT, WHAT SHOULD I DO?
First, please check that your download url is spelled correctly. Once you’ve confirmed that the link is correct, please try it in a different browser and make sure that you have a strong internet connect. If you have already downloaded your order and are receiving a message along the lines of “compressed (zipped) folder is damaged or corrupt”, open your brand new web browser, log back into our site and try again. If this doesn’t resolve your issue, please e-mail [email protected] and we can further assist you from there.